This is Part one of CISA Domain 4 which is Information Systems Operations and Business Resilience . This Domain has 23 % weighting in the CISA Exam.This Session focuses on Information Systems Operations .
Here are the Key moments .
00:00 – 03:51 Introduction and Agenda
03:52 – 06:39Information System Management
06:40 – 09:34 Information System Operations
09:35 – 13:17 Information Security
13:21 – 18:43 IT Service Levels (SLA) and its measurement
18:44 – 22:48 Incident Management Vs Problem Management and Error log maintenance
22:50 – 29:07 Help Desk and IT Asset Management
29:09 – 37:17 Asset Inventory and Implementing Security
37:18 – 41:38 RFID ,its Risk and Controls
41:40 – 46:27 Information Systems Hardware , Software and Logging
46:28 – 54:38 Risk with Privileged Processes and Auditing Network
55:10 – 01:01:17 Change Control Objective and Processes
01:01:21 – 01:09:02 Question and Answers
Name: Muhammad Saquib Malik
Saquib Malik has diversified experience of 8 years in the field of information security management, IS auditing, GDPR, CMMi, process re engineering and IT Service Management. He carries multiple certifications such as CEHv9, CHFIv9 ,PMP and CISA. As a trainer, conducted number of trainings on ISMS, CISM, Risk Management, IT Service Management and IS Auditing.